DI Pilates Terms of Service

Membership Terms

DI Pilates is a studio that believes community is the heart of what we do. We do not tolerate bullying, derogatory language, harassment, or judging others based on their body type, appearance, skill level, or otherwise. Membership will be revoked if any of these behaviors are displayed.

Billing, Payment Types & Fees

Your initial term is one month, or “Cycle.”
Membership plan costs vary. There may be additional costs, including taxes and fees. You will be billed on the first day of your membership and approximately every month on the same calendar day as your first day. Membership fees are subject to change in the future.
Downgrades take effect at the start of your next billing cycle.
Packages are only valid for the duration of your billing cycle and do NOT roll over to the next month.
The initial contract will not be for more than one calendar month or Cycle. Renewal contracts may not be executed, and the fee is therefore paid only when the preceding contract expires.
Membership plans auto-renew each Cycle.
There is no annual prepayment option; all memberships are billed every Cycle.
Memberships may be canceled with 30 days written notice.
Any notice requirements shall be provided in accordance with paragraph 10 below.
A one-time initiation fee is payable with the first period’s membership fees, of $75
Payment by ACH (bank account) is available.
Credit card payments will incur a 3% fee to help offset the processing fees.
“No Show” A $20 fee is charged to members who are no-shows for a class or cancel within an hour to the start of class, “Extra late”.
“Late Cancel Fee” A $15 fee is charged to members who cancel within 12 hours of the class date and time.
If you arrive more than ten minutes late to a scheduled class’s start time, you may be denied entry.
If you cancel your class within 12 hours and register for another (and attend that new class), you will still be assessed a $15 or $20 late cancellation fee.
Members may be assessed a fee of $35 for returned checks or failed credit card transactions.
Members may pause their membership for up to one Cycle per year. During this freeze time, members will NOT be required to pay membership fees.
If you cancel your membership anytime during your freeze period, you still must provide 30 days notice, so you would be billed for the last cycle regardless of the freeze.
Changes to billing information or membership plans must be made before your next billing cycle.

Classes, Reservations, Waivers & Instruction

Classes must be reserved and canceled using our website or mobile application (Android or iOS). No other method of class scheduling is accepted.
Classes may be canceled, changed, or modified without notice for any reason. The Studio will make its best effort to notify members of this event.
Instructors may be substituted without notice.
Class sizes are not guaranteed and may be increased or decreased without notice.
Members must be approved to take advanced-level classes at the sole discretion of the Studio.
The booking window opens up two weeks at a time.
The number of members may be increased or decreased without notice. The Studio is not obligated to keep the membership at a certain number.
Memberships may not be shared.
The Studios reserve the right to terminate a membership anytime for any reason.

General Information & Policies

Members must review and sign a general liability waiver.
Members who are under the age of 18 must have their parent or legal guardian review and sign the general liability waiver.
Members who are pregnant must notify the Studio of pregnancy, in writing.
All members consent to be recorded for security purposes. The footage is not public.
All members consent to appear in photos that may be placed on the Studio’s social media sites, or on the internet.
All members must sanitize their equipment and station after completing a class.
Parking is available along the street and adjacent neighborhood streets on a first-come, first-served basis. There is no reserved parking.

Waitlists

Waitlists allow members to join a class when a spot opens, with automatic enrollment if a space becomes available within a certain timeframe (2 hours before class).
Members are responsible for monitoring waitlists and removing themselves if they can no longer attend.
Waitlists close 2 hours before the class begins

Facilities Policies

Outside footwear must be removed promptly upon entry to the Studios.
Grippy socks must be worn at all times in the studio.
Members are encouraged to come dressed for participation and movement.
Belonging can be stored behind reformer, but not to cause a tapping hazard. Or belongings can be stored in cubby near front of Studio.

State of Florida Required Disclosures

Members are entitled to the penalty-free cancellation of this contract within 3 days, exclusive of holidays and weekends, of its making, upon the mailing or delivery of a written notice to the health studio, and refund upon such notice of all monies paid under the contract, except that the health studio may retain an amount computed by dividing the number of complete days in the contract term or, if appropriate, the number of occasions health studio services are to be rendered into the total contract price and multiplying the result by the number of complete days that have passed since the making of the contract or, if appropriate, by the number of occasions that health studio services have been rendered. A refund shall be issued within 30 days after receipt of the notice of cancellation made within the 3-day provision.
Members are entitled to the cancellation and refund of this contract if the Studio business location (designated above) closes, goes out of business, or the Studio moves its facilities more than five (5) driving miles from the location designated above and fails to provide, within 30 days, a facility of equal quality located within five (5) driving miles of the location designated above at no additional cost to the buyer.
A member’s notice of his/her intent to cancel shall be given in writing to the health studio. And that such a notice of cancellation shall also terminate automatically the consumer's obligation to any entity to whom the health studio has subrogated or assigned the consumer's contract. If the health studio wishes to enforce such contract after receipt of the notice, it may request the department to determine the sufficiency of the notice. (Attention Health Studio Owner! Please Note: this applies to any notice cancellation)
If the department determines that a refund is due the buyer, the refund shall be an amount computed by dividing the contract price by the number of weeks in the contract term and multiplying the result by the number of weeks remaining in the contract term. The business location of a health Studio, as designated above, shall not be deemed out of business when temporarily closed for repair and renovation of the premises:
1. Upon sale, for not more than 14 consecutive days; or
2. During ownership, for not more than seven (7) consecutive days and not more than two (2) periods of seven (7) consecutive days in any calendar year.
  A refund will be issued within 30 days after receipt of the notice of cancellation.
Members are advised to contact the Florida Department of Agriculture & Consumer Services for information within 60 days should the health Studio go out of business to address any unresolved conflicts.
This contract may be canceled if the buyer dies or becomes physically unable to avail himself or herself of a substantial portion of those services which he or she used from the commencement of the contract until the time of disability, with a refund of funds paid or accepted in payment of the contract in an amount computed by dividing the contract price by the number of weeks in the contract term and multiplying the result by the number of weeks remaining in the contract term. The buyer or the buyer’s estate seeking relief under this paragraph may, at the Studio’s sole discretion, be required to provide proof of disability or death. A physical disability sufficient to warrant cancellation of the contract by the buyer shall be established if the buyer furnishes to the health studio a certification of such disability by a physician licensed under Chapter 458, Chapter 459, Chapter 460, or Chapter 461 to the extent the diagnosis or treatment is within the physician’s scope of practice. A refund shall be issued within 30 days after receipt of the notice of cancellation.
The initial contract will not exceed 36 months and thereafter shall only be renewable annually. Renewal contracts may not be executed, and the fee therefore paid until 60 days or less before the preceding contract expires.
- a) If this studio sells a single contract for 30 days or less, without any option or other condition which establishes any right or obligation of a member beyond the 30-day period then provision 1 should read as follows: “The initial contract will not be for a period in excess of 30 days. Renewal contracts may not be executed, and the fee therefore paid until the preceding contract expires.”
- b) If this studio sells SESSIONS in this manner (7a) then the contract must ALSO indicate: “All sessions must be used within 30 days.”
If the health studio requires a buyer to furnish identification upon entry to the facility and as a condition of using the services of the health studio, the health studio will provide the buyer with the means of such identification.
With respect only to health studios exempt from posting security, the following statement must be included verbatim, in all capital letters, bold print, and at least 10 point font:

SHOULD YOU (THE BUYER) CHOOSE TO PAY FOR MORE THAN ONE (1) MONTH OF THIS AGREEMENT IN ADVANCE, BE AWARE THAT YOU ARE PAYING FOR FUTURE SERVICES AND MAY BE RISKING LOSS OF YOUR MONEY IN THE EVENT THIS HEALTH STUDIO AND/OR THIS BUSINESS LOCATION CEASES TO OPERATE. THIS HEALTH STUDIO IS NOT REQUIRED BY FLORIDA LAW TO PROVIDE ANY SECURITY, AND THERE MAY NOT BE OTHER PROTECTIONS PROVIDED TO YOU SHOULD YOU CHOOSE TO PAY IN ADVANCE.

Any notice shall be provided to:
DI Pilates Studio
Address: 245 E Davis Blvd, Tampa, FL 33606