Frequently Asked Questions

Can I upgrade at any time to a higher membership?

You can upgrade or change your membership plan at any time. The new plan is activated right away and the cost is prorated based on the number of days remaining in your billing cycle.

Will there be availability for the class I want?

The credit system allows for easy booking, and more class availability. We recommend reserving in advance as the booking window opens every two weeks. Our mobile friendly website, and booking app make it very easy!

How does the waitlist work?

Waitlists allow members to join a class when a spot opens. If a spot opens up you will be texted, and automatically enrolled into that class. Members are responsible for monitoring waitlists and removing themselves if they can no longer attend. Waitlists close 2 hours before the class begins.

Can I cancel this membership anytime?

Yes, we are a no contract membership studio, which allows you to come and go as you please without any hidden penalties if you choose to cancel. We offer a monthly freeze period as well!

What happens if something unexpected comes up, and I cannot make it to class?

Things happen, we understand. But to make sure that every member has an enjoyable experience, and there is always enough room in classes, we do enforce a cancellation policy.

What do I need to bring to class?

Please wear fitness clothing that you can move in, and grip socks for your feet (which you can purchase at our front desk or online). Bring your own water bottle—we do not sell water. And a also a towel if you would like.